Privacy Policy

Best Laundry Australia ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bestlaundry.au (the "Site").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Information You Provide to Us

We may collect information that you voluntarily provide when you:

• Fill out our contact form
• Subscribe to our newsletter (if available)
• Participate in surveys or promotions
• Send us feedback or questions

This information may include your name, email address, and any other information you choose to provide.

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and your visit, including:

• Your IP address
• Browser type and version
• Operating system
• Referring website addresses
• Pages you view on our Site
• Time and date of your visit
• Time spent on pages
• Other diagnostic data

Use of Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Site and your experience.

Types of Cookies We Use

• Essential Cookies: Required for the Site to function properly
• Analytics Cookies: Help us understand how visitors interact with our Site
• Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Site
• Respond to your inquiries and provide customer support
• Send you updates, newsletters, and marketing communications (with your consent)
• Analyse usage patterns to improve user experience
• Detect, prevent, and address technical issues
• Comply with legal obligations

Affiliate Disclosure

Best Laundry Australia participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com.au.

When you click on affiliate links on our Site and make a purchase, we may earn a commission at no additional cost to you. This helps support our content creation and allows us to continue providing free laundry advice and product information.

Our affiliate relationships do not influence our editorial content or product recommendations. We recommend products based on their merits and suitability for Australian households, regardless of affiliate status.

Third-Party Services

We may use third-party services that collect, monitor, and analyse information to help us improve our Site. These services may include:

• Google Analytics: Web analytics service that tracks and reports website traffic
• Amazon Associates: Affiliate program that tracks purchases made through our links

These third parties have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.

Disclosure of Your Information

We may share your information in the following situations:

• With Service Providers: We may share information with third-party vendors who perform services on our behalf
• For Legal Purposes: We may disclose information if required by law or to protect our rights
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• With Your Consent: We may disclose information for any other purpose with your consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to opt-out of marketing communications
• The right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

Australian Privacy Principles

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This includes ensuring that personal information is collected, used, and disclosed in accordance with these principles.

Children's Privacy

Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.

Links to Other Websites

Our Site may contain links to third-party websites, including Amazon and other retailers. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@bestlaundry.au
• Contact Form: bestlaundry.au/contact